Professional Scrum Facilitation Skills (PSFS)
Professional Scrum Facilitation Skills™ is an interactive course designed to help Scrum practitioners develop a facilitator’s mindset, proficiency in facilitation skills, and learn when and how to select effective techniques for various circumstances. Strong facilitation skills enable better problem-solving, more effective Scrum events and greater team alignment, all leading to better outcomes. A key tenet of Scrum is to put problem-solving and decision-making in the hands of the Scrum Team. The Scrum Framework creates venues for this to happen and the Scrum Values help create an environment in which each Scrum Team member’s voice can be heard. However, team interactions don’t always go well. Sometimes team members lose sight of goals, don’t fully engage and/or can’t reach agreement. Effective facilitation can guide the team toward their desired outcomes.
In this one-day* skills-building course, participants will learn how to become better facilitators to improve interactions with their Scrum Teams, stakeholders and customers. They will focus on how to adopt facilitation as a stance and enable the Scrum Values. Students will address a series of common Scrum-related scenarios by applying several facilitation techniques that they can add to their collection of agile practices. They will create and leave with their own facilitation “plan” to improve their next team discussion or Scrum event.
- Develop facilitation skills and a facilitator’s mindset
- Learn the facilitation principles that experienced facilitators fall back on when interactions are difficult
- Understand the roles that facilitation principles and the Scrum Values play in enhancing healthy collaboration in Scrum Teams
- Explore how facilitation can address challenging scenarios most Scrum Teams encounter
- Apply facilitation skills and techniques to improve the Scrum events and other interactionsList Content
- Understand how to encourage diverse perspectives, while bringing the team together to reach decisions
- Experience the elements of group dynamics and how they influence the decision-making process
- Leave class with a toolbox of facilitation techniques and understand how to apply them in different circumstances
1 Day of high-quality instruction from a Scrum.org Trainer and Agile expert with over 20 years’ training and facilitation experience
- Course materials handbook (PDF)
- Access to electronic copies of other reference documentation
- Recognition by the Scrum.org as a Professional Scrum Master after passing the exam
This course is ideal for:
- Scrum Masters and any Scrum Team member interested in learning how to use facilitation to enhance their team’s success
- Scrum Coaches, Agile Coaches and Consultants
This course is not suitable for professionals with little Scrum knowledge or experience.
We learn the theory of Scrum. To create an in-depth understanding of the framework, we talk about the different roles within a Scrum team and your role as Professional Scrum Master. What does it mean to be a Professional Scrum Master and as a servant leader, how do you serve the Scrum team and the Organisation? After the training you are able to understand Scrum principles and practices, set up a Scrum Team and deal with complex Scrum issues in order so that you can:
- Be an effective member of a Scrum Team
- Work effectively as the Professional Scrum Master for the Scrum Team
- Deliver value for your customers and organisation
- Explain the benefits of the Scrum framework to key stakeholders
- Use the Scrum Artefacts of Product Backlog, Sprint Backlog and Increment to create transparency
- Understand how and when to facilitate effective Scrum events
- Understand how to employ Scrum in real world circumstances such as remote Scrum teams with people in different locations, fixed price contracts and third-party supplier relationships
- Help your team or organisation to transition to a more Lean and Agile way of working using Scrum
PSFS Certification
The PSFS exam (plus one retake) and Scrum.org certificate is included in the training. The exam is taken online. Please note, only if you take the exam within 14 days of completing the course will you receive a free second chance. After passing the PSFS exam, you will:
Receive a Scrum.org Professional Scrum Facilitation Skills certificate.
Become a lifelong member of the Scrum.org community.